Thoroughly wash your feet (soaking in hot water will enhance the essence's absorption). For people with extremely rough cuticles, you may also exfoliate your feet prior using the masks.
Dry your feet.
Remove the masks from the pouch and wear them as if you are wearing your socks.
It is recommended to wear a pair of normal socks outside of the masks, this will ensure that the masks stay in place and facilitate your movement.
Wear the masks for 45-60 minutes. You may experience tingling or warming sensation, this indicates that the masks are working. Stop using if you experience uncomfortable burning sensation.
Remove the mask and rinse your feet with water.
Wait for the peeling process to start.
Depending on feet's condition, the entire process may take 7-15 days, or longer depending on the absorption of each person.
Note: It is normal that some people may experience excessive peeling whereas others may experience very little peeling after the first pair. You may restart the process after 20-30 days (when the peeling has stopped) to achieve the desired effect.
For best results: if you don't see peeling within 7 days, you may use another mask to enhance absorption and expedite peeling. This is not recommended if you have newly peeled skin or wounds/cuts.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.